Terms and Conditions
Last Updated: June 2026
Welcome to Langtang Gear. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
1. About Langtang Gear
Langtang Gear is a Nepal-based outdoor gear brand specializing in premium hammocks, camping accessories, and outdoor equipment designed for adventure, comfort, and durability.
2. Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years old or have the consent of a parent or guardian.
- You have the legal capacity to enter into binding agreements.
- You agree to comply with these Terms and Conditions and all applicable laws.
If you do not agree with any part of these Terms, please do not use our website.
3. Products and Availability
We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:
- Product colors may vary slightly due to screen settings.
- Product availability is subject to stock levels.
- We reserve the right to discontinue or modify products without prior notice.
- We may limit quantities purchased per customer.
4. Pricing and Payment
- All prices are listed in Nepalese Rupees (NPR) unless otherwise stated.
- Prices may change without prior notice.
- Orders will be charged at the price displayed at the time of purchase.
- We reserve the right to cancel orders resulting from pricing or system errors.
Accepted payment methods may include:
- Cash on Delivery (COD)
- Bank Transfer
- Digital Wallets
- Online Payment Gateways
5. Order Acceptance
After placing an order:
- You will receive an order confirmation.
- We may contact you to verify order details.
- Your order is accepted only when it has been dispatched.
Langtang Gear reserves the right to refuse or cancel any order for reasons including:
- Suspected fraud
- Incorrect pricing
- Product unavailability
- Incomplete customer information
6. Shipping and Delivery
- We deliver throughout Nepal.
- Delivery times are estimates and may vary depending on location, weather conditions, courier services, and public holidays.
- Shipping fees, if applicable, will be displayed during checkout.
- Risk of loss transfers to the customer upon successful delivery.
We are not responsible for delays caused by circumstances beyond our reasonable control.
7. Returns and Exchanges
Returns and exchanges are governed by our Return Policy.
Generally:
- Products with manufacturing defects may qualify for replacement or exchange.
- Claims must be reported within the period specified in our Return Policy.
- Damage resulting from misuse, improper installation, accidents, modifications, or normal wear and tear is not covered.
8. Product Use and Safety
Customers are responsible for:
- Following all product instructions and safety guidelines.
- Inspecting equipment before each use.
- Using products only for their intended purpose.
Outdoor activities involve inherent risks. Langtang Gear shall not be liable for injuries, losses, or damages resulting from improper use of products.
For hammocks and suspension systems:
- Always verify secure anchor points.
- Never exceed stated weight limits.
- Regularly inspect straps, carabiners, and fabric for signs of wear.
9. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Graphics
- Text
- Videos
- Designs
- Product descriptions
is the property of Langtang Gear and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our content without written permission.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload harmful code, malware, or malicious content.
- Interfere with website functionality.
- Submit false or misleading information.
We reserve the right to suspend access for violations of these terms.
11. Reviews and User Content
By submitting reviews, photos, videos, testimonials, or other content:
- You grant Langtang Gear a non-exclusive, royalty-free, worldwide license to use, display, and publish such content.
- You confirm that the content does not infringe on the rights of others.
- We reserve the right to remove inappropriate content.
12. Limitation of Liability
To the maximum extent permitted by law, Langtang Gear shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business opportunities
- Delays in delivery
- Product misuse
- Events beyond our reasonable control
Our total liability shall not exceed the amount paid for the affected product.
13. Warranty Disclaimer
Except where required by law:
- Products are provided "as available."
- We make no guarantees regarding uninterrupted website operation.
- We do not warrant that the website will always be error-free or virus-free.
Any applicable product warranties are limited to those expressly stated.
14. Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.
15. Promotional Offers
Promotional offers, discounts, giveaways, and campaigns:
- May be modified or withdrawn at any time.
- Cannot be combined unless explicitly stated.
- Are subject to their specific promotional rules.
16. Force Majeure
We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including:
- Natural disasters
- Floods
- Earthquakes
- Government restrictions
- Internet outages
- Transportation disruptions
- Labor disputes
17. Governing Law
These Terms and Conditions shall be governed by and interpreted under the laws of Nepal.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Nepal.
18. Changes to These Terms
Langtang Gear may update these Terms and Conditions at any time.
Changes become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the updated Terms.
19. Contact Information
For questions regarding these Terms and Conditions, please contact:
Langtang Gear
Website: www.langtanggear.com.np
Email: [email protected]
Location: Kathmandu, Nepal
By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
