At Langtang Gear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Phone number
• Email address
• Shipping and billing address
• Payment information (processed securely via third-party payment providers)

Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order updates and notifications
• Improve our website and user experience
• Prevent fraud and ensure website security
• Send promotional offers (only if you opt in)

3. Sharing of Information

We do not sell your personal data.

We may share your data only with:

• Delivery and logistics partners (for shipping orders)
• Payment gateways (for secure transactions)
• Legal authorities (if required by law)

4. Cookies

We use cookies to:

• Improve website performance
• Understand user behavior
• Store cart and session data

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of online transmission or storage is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Opt out of marketing communications

To request any of these, contact us below.

7. Third-Party Services

Our website may use third-party services such as:

• Payment processors
• Analytics tools (e.g., Google Analytics)
• Delivery partners

These services have their own privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, contact us:

Langtang Gear
Email: [email protected]
Website: Langtang Gear